Trouble with a clone Dm500HD

Discussion in 'Hardware troubles and Repair support.' started by Robert van Ravensberg, Dec 12, 2017.

  1. Robert van Ravensberg

    Robert van Ravensberg New Member

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    Hallo Johnny.
    I have trouble with a clone Dm500HD
    I deleted some files because i want to change the CCcam.cfg file.
    now he don't start up. I have a Sim Ferrari inside.
    Can you give me a hint what to do to get it back to life.

    Robert
     
  2. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    Not sure what you mean with he don't start up.
    Do you have any sign of life from the usb service port and a terminal program as putty, or hyperterminal from windows?
    Or is the box completely death, thus no sign of working led on front etc.
     
  3. Robert van Ravensberg

    Robert van Ravensberg New Member

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    I mean no image , mini usb have connetion i can flash with some files
    grun light is on and the red leds are also on ____ off,on,off,off,on__
     
  4. Robert van Ravensberg

    Robert van Ravensberg New Member

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    If a power up with the button on the front he start with a IP adres and i can connect with the box
     
  5. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    Okay, in that case I think it's better to flash the box, use DreamUP 1337 F and upload the ssl87F bootloader and a imagefile.
    All the files can be found at fam.8a8f8.com/download/dm500hd/
     
  6. Robert van Ravensberg

    Robert van Ravensberg New Member

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    How can i get the files back so the box is working again
     
  7. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    Not sure what you mean, but you should be able to find the files with the link I gave.
    If you mean, howto access the files on the box, this can be done with a ftp program as putty has.
    Use the ip from the box to connect to it.
     
  8. Robert van Ravensberg

    Robert van Ravensberg New Member

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    Welke Bootloader SSL87F moet ik hebben is dit een rar bestand??
     
  9. Robert van Ravensberg

    Robert van Ravensberg New Member

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    He has no IP adres in the box any more only in stop mode
     
  10. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    Bootloader DM500HDSSL87F.nfi is de laaste.
    Voor een image bestand moet je omdat je de SSL87F bootloader gebruikt uiteraard ook kiezen voor een SSL87F

    Bootloader DM500HD SSL87F.nfi is the latest.
    For an image file you also have to choose an SSL87F because you use the SSL87F bootloader
     
  11. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    En dus, niet bereikbaar via een ftp sessie omdat de box niet meer opstart kan er geen contact gelegd worden via een ftp sessie.
    Dan blijft over, de box opnieuw flashen.

    And thus, not accessible via an ftp session because the box does not start up anymore, no contact can be made via an ftp session.
    Then remains, to flash again the box.
     
  12. Robert van Ravensberg

    Robert van Ravensberg New Member

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    If i use DCC_E2 and put the ip adress in it he make telnet connection but no ftp get error Login failed
     
  13. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    Yeah, that's normal.
    When the software has been damaged, and so the box can't complete the startup cycle, then the ftp option is not possible.
     
  14. Robert van Ravensberg

    Robert van Ravensberg New Member

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    I try to open the Bin File
     
  15. Robert van Ravensberg

    Robert van Ravensberg New Member

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    what is the best way to flashen the box with japharflasher?? our some other program ?
     
  16. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    No clue why you want to use the japharflasher while you say you have the ferrari sim.
    Only when you have the japhar sim, then it's advisable to use the japhar flasher.

    Normally, you flash the box by browser, and if that gives some issues you use the ferrari dreamup.
    However when using the ferrari flasher, or japhar flasher, you need to connect the box with the network, and the service usb port.
    Only if you use a browser, you need only a network connection.
     
  17. Robert van Ravensberg

    Robert van Ravensberg New Member

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  18. Robert van Ravensberg

    Robert van Ravensberg New Member

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    i have DM500HDSSL87F bin and a DM500HDSSL87F.nfi how do i download these bin file no problem how do i extract the file?
     
  19. Johnny B.

    Johnny B. Technical Support Staff Member Moderator

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    No clue why you want that, I've never needed to do that.
    But search with google to dreambox nfi unpack and you may find a solution.
     
  20. Robert van Ravensberg

    Robert van Ravensberg New Member

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    can i just rename the bin file?